Jelibo takes your personal data seriously. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe.
Jelibo (jelibo.bet) is a trusted online gaming and betting platform serving users in Bangladesh. We understand how valuable your personal information is to you — that's why this Privacy Policy exists, so you know exactly how Jelibo handles your data.
This Privacy Policy applies to Jelibo's website, mobile app, and all other digital platforms. It is in effect whenever you use Jelibo. Continued use of the platform means you agree to these terms.
This Policy Terms & Conditions and Responsible Gaming Policytogether form the complete legal and ethical framework of Jelibo.
Jelibo only collects data that is necessary to run the platform properly and provide you with the best service. This data falls into two categories — what you provide voluntarily and what is collected automatically.
| Type of Information | Description | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Mandatory |
| Contact Information | Mobile number, email address, residential address | Mandatory |
| Financial Information | Mobile banking number, transaction history | Mandatory |
| Device Information | IP address, browser type, operating system | Automatic |
| Usage Information | Login time, betting history, page visit patterns | Automatic |
Jelibo collects data through various methods. Being aware of each method will help make your experience safer:
Jelibo uses your data only for specific, legitimate purposes. We never use your information for anything unnecessary. The primary purposes are:
Jelibo uses your data to monitor your gaming habits so that Responsible Gaming can be ensured, and timely support can be provided if any at-risk behaviour is detected.
Jelibo does not sell your personal information or share it with third parties for advertising purposes. However, limited information may be shared in certain specific circumstances:
Cookies and similar technologies are used on the Jelibo website and app to make your browsing experience smoother and more personalised.
You can disable cookies from your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
Jelibo follows the highest industry security standards to protect your data. The key features of our security infrastructure are:
Your data is not retained beyond the period it is needed. Once an account is closed and all legal obligations are fulfilled, personal data is securely deleted.
Under Jelibo's Privacy Policy, you have the following rights. To exercise any of them, contact us at support@jelibo.bet:
You may request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data under certain conditions.
You may opt out of having your data used for marketing purposes.
You may request a copy of your data in a structured, portable format.
You may request that the processing of your data be restricted under certain circumstances.
Jelibo strictly does not serve anyone under the age of 18. Collecting or storing data from minors is against our policy. Age is verified at registration, and government-issued ID may be requested if there is any doubt.
If a parent or legal guardian discovers that their minor child has provided information to or created an account on Jelibo, please email support@jelibo.bet immediately. We will promptly delete the data and close the account.
To learn more, read our Responsible Gaming Page Read where minor protection is discussed in detail.
Jelibo may update this privacy policy as needed. For significant changes, you will be notified via your registered email or through a platform notification. The date of the latest update will always be shown at the top of the page.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us through the following:
We are always vigilant in protecting your privacy at every level.
All your transactions and personal data are protected with SSL encryption — no outside party can access this information.
Jelibo never sells your personal data or shares it with third parties for advertising purposes.
Our systems undergo regular security audits to identify and address any vulnerabilities before they become an issue.
Identity verification is carried out solely for your security. Verification documents are stored securely and deleted once they are no longer needed.
The Jelibo mobile app requests only the permissions it actually needs. No unnecessary access is requested.
Your consent is obtained before any marketing messages are sent. You can unsubscribe at any time.
Enjoy a safe betting experience on Jelibo with your data fully protected.